Protect your loved ones.
Find the health plan that fits your needs and your lifestyle.
Insure you car at the most convenient rates in less than 24 hrs.
Our personal lines insure your most precious goods and assets.
BUPA is our international business partner.
One policy for all vehicles
Bespoke products for large corporations, SMEs and banks
Tailor-made health insurance plans for small and medium companies and large corporations.
Experts in Marine Insurance
Fire and General Accidents insurance
Solutions for contracting firms
General Aviation and Airline Insurance
Plan which help employees to secure their future.
SME Insurance Solutions.
Business Travel Insurance
Our Contractor's All Risk cover offers comprehensive and adequate protection against loss or damage in respect of construction works.
Oman Insurance Company views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person that has made the complaint.
On receiving a complaint, we will record it and provide you with:
All complaints are taken seriously and we maintain a procedure to ensure they are dealt with professionally, effectively and fairly. We will retrieve all the documents relevant to your transaction and aim to resolve your case within five working days.
If our investigation requires more time to be completed, we will write to you with an explanation of why a decision is not yet made and we will also inform you regarding when you will be further contacted.
Once we complete our investigation we will write/call you with our final response.
If you are not satisfied with the response from the Complaints Department, you may escalate the case to Oman Insurance Company’s Compliance officer on firstname.lastname@example.org.
If you find it necessary to further escalate the issue, you may approach Dubai Health Authority (http://ipromes.eclaimlink.ae/) or Health Authority of Abu Dhabi (in case of medical) and / or Insurance Authority (in all cases) with your complaint.
If you are still not satisfied with the outcome, you may seek to raise your case with a relevant court.
© 2011 Oman Insurance Company
Operating Hours: 8:00am to 5:00pm, Sunday to Thursday (Excluding Public holidays)