Oman Insurance Company launches online motor insurance solutions

Posted on Feb 28, 2017

Constantly working towards enhancing the insurance experience for its customers, Oman Insurance Company has launched an online motor insurance platform on its website,allowing customers to buy their policy over their smartphones or laptops with just a few clicks, any place and at any time.

Oman Insurance Company has taken several steps forward recently to redefine the customer journey and empower customers through digital capabilities. Since the portal's activation a few weeks ago, the company has already received positive feedback from customers who purchased their motor insurance through this online channel. "I was able to do it all online without coming into your office. It was straightforward and easy to do. I've used you for years, but you have really simplified the process." stated a very satisfied online shopper in a post-sale satisfaction survey.

"Motor insurance continues to be one of our key retail products. It is easily accessible through a wide distribution network. We have witnessed tremendous sales growth in 2016 due to the simplification of our processes and a clear focus on servicing our customers the best we can." explained Andrew Brody, Executive Vice President, Consumer Lines. On the extension of this distribution channel to the online space he added, "Following our motto to make things easy and simple for our customers, they can now cover the entire buying process - from the instant quote, comparison of plans, to online purchase and the actual issuance of the policy – right from their iPhone, Android, or laptop device."

Pleased with yet another digital success, Christos Adamantiadis, Chief Executive Officer of Oman Insurance Company said "Our growing digital footprint is evidence of our commitment to empower our customers. By offering them online solutions we are on the right path to improve customer experience."

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